Shipping Instructions

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The majority of our clients are located outside of New York, and we frequently work with international clients. Below you will find detailed instructions for safely shipping your instrument to our facility. Please do not hesitate to contact us via phone or email should you have any questions. 

Marimbas, Xylophones, Vibraphones & Glockenspiels Bars

There are 2 ways to pack:

1. Roll each set of bars in bubble wrap. Make sure to keep the keys strung on the bar cord. This will help ensure that none of the keys slip out of the box in the event the package becomes damaged.
   Or
2. Un-string the bars and wrap a few at a time in newspaper, keeping the bars separated.
   (For Marimbas, Xylophones & Vibraphones follow instruction #1)
   (For Glockenspiels follow instruction #2)
   

Pack very tightly with plenty of packing material in a very good solid box and TAPE ALL EDGES AND CORNERS.
No packaging peanuts please (They don’t work well and make a mess)
For Glockenspiel bars please use a double box.
Best to add a second layer of cardboard inside the walls of the box—all 6 sides.
For larger sets of Marimba bars that are rolled up, consider using 2 boxes.

INCLUDE INSIDE THE BOX -

• A cover letter with name, school, store, orchestra, etc., shipping and BILLING info, telephone(s), e-mail, etc.

-And remember to insure them-

Ship to:
Fall Creek Marimbas, Inc.
64 School St. Suite G
Victor, NY  14564
(315) 879 - 0885
(FEDEX or UPS is best.)
Thanks for using Fall Creek Marimbas