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Celebrating Over 45 Years of Fine Tuning
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Fall Creek Marimbas
(315) 879 - 0885

Frequently asked Questions:

  • How long does a tuning take?
    • Usually around 3 weeks depending on how busy we are. If you need it back sooner let us know. Sometimes we will agree to meet deadlines.
  • Can you fix cracked or damaged bars?
  • How do I ship you my bars?
  • What is the price for tuning?
    • $80 per octave - More info here - Pricing
  • How do I pay?
    • We except most major credit card.
    • Paypal
    • Bank wire
    • Check (USPS)
  • Can you fill out a Vendor form or W9?
    • Sure, we are happy to work with non profit, universitys and small groups needing special forms or paperwork.
      • email rick@marimbas.com and I will be happy to help.
  • Do you sell spring, spacers, rubbers, felts, etc.
    • Yes, we have parts avalable for purchase online - More info here - Accessories
    • If you don't see what you need feel free to caontact us and ask. We will do our best to find what you need, or point you in the right direction.
Tuning Services

Contact us, we'd love to hear from you!

Phone: (315) 879 -0885
E-Mail: rick@marimbas.com

SHIPPING ADDRESS
(for Fedex, UPS and other commercial carriers)
Fall Creek Marimbas, Inc.
64 School Street Suite G
Victor, NY 14564

MAILING ADDRESS (for US Postal Service ONLY)
Fall Creek Marimbas, Inc.
PO Box 172
Victor, NY 14564

Either:

 - Send the bars directly to Fall Creek Marimbas (shipping instructions)
We'll call or email with tuning/repair options and costs.

 - Call or E-Mail - rick@marimbas.com - +1 (315) 879 - 0885
We would be glad to discuss your questions and share our recommendations with you.

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